ChatEdge — Frequently Asked Questions

ChatEdge is a voice-first AI platform designed for education, community communication, and public service delivery. Below are the most common questions.

General

What is ChatEdge?

ChatEdge is a voice-first platform that allows parents, tutors, NGOs, and community radios to create, broadcast, and share audio programs enhanced by AI.

Who is ChatEdge for?

ChatEdge is built for parents, teachers, tutors, NGOs, community radios, and diaspora communities—especially where voice access is more practical than text-heavy systems.

What does “One Room, Many Doors” mean?

A single audio room can be accessed through multiple channels such as web, phone, messaging apps, or live broadcast—depending on local availability.

Technology & AI

Does AI replace teachers or parents?

No. AI supports human voices. Parents and educators create real content; AI helps repeat, translate, summarize, and answer questions when humans are offline.

How is AI trained?

AI improves through structured human input such as recorded lessons, Q&A sessions, and community programs—always guided by human oversight.

Access & Infrastructure

Does ChatEdge require smartphones or fast internet?

No. ChatEdge is designed to work in low-bandwidth environments and supports shared devices and simple listening links.

Can ChatEdge work with community radio?

Yes. ChatEdge can supply recorded and AI-generated programs to fill gaps when live hosts are unavailable.

Cost & Sustainability

Is ChatEdge free?

Core access is free for communities. Advanced features such as analytics, white-label branding, and institutional dashboards can be offered as premium options.

How is ChatEdge sustainable?

Sustainability comes from institutional partnerships, premium services, and shared ownership models—not from restricting community access.